Cre8ive AI, LLC ("Cre8ive AI," "we," "us," or "our") operates this website (cre8iveai.com) and the Voyager Axis™ platform (voyageraxis.com). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our websites, platforms, and services (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.

1. Information We Collect

Information You Provide Directly

• Contact Information: Name, email address, phone number, mailing address when you fill out forms, create an account, or contact us.
• Account Information: Username, password, and profile details when you register for Voyager Axis or other Cre8ive AI platforms.
• Communications: Messages, inquiries, and correspondence you send to us.
• Payment Information: Billing details processed securely through third-party payment processors. We do not store full credit card numbers.
• Business Information: Details about your business, industry, and marketing needs when onboarding for our services.

Information Collected Automatically

• Usage Data: Pages visited, features used, clicks, time spent, and navigation paths within our platforms.
• Device Information: IP address, browser type and version, operating system, device identifiers.
• Cookies and Tracking: We use cookies and similar technologies to improve functionality, analyze usage, and personalize your experience.

Information from Third Parties

• Lead and contact data submitted by authorized Voyager Axis agents through the platform's lead capture tools.
• Integration data from connected tools such as Calendly, SendGrid, and Twilio, where you have authorized such connections.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, maintain, and improve our Services and platforms
• Process transactions and send related information including confirmations and invoices
• Send administrative information, product updates, and service-related messages
• Respond to your comments, inquiries, and customer service requests
• Send marketing and promotional communications where permitted by law and consistent with your preferences
• Monitor and analyze usage patterns and trends to improve our platforms
• Detect, prevent, and investigate fraud, security breaches, and violations of our terms
• Comply with applicable laws, regulations, and legal obligations

3. SMS / Text Messaging

By voluntarily submitting your phone number through any Cre8ive AI or Voyager Axis opt-in form, you expressly consent to receive automated marketing and informational text messages (SMS/MMS) from Cre8ive AI, LLC and its authorized agents operating through the Voyager Axis platform.

• Message Frequency: Message frequency varies based on your interactions and campaign enrollment.
• Message & Data Rates: Standard message and data rates may apply depending on your carrier plan.
• Opt-Out: Reply STOP at any time to unsubscribe from text messages. You will receive one confirmation message and then no further messages.
• Help: Reply HELP for assistance. You may also email [email protected].
• No Requirement: Consent to receive marketing text messages is not a condition of purchasing any goods or services.
• TCPA Compliance: All SMS campaigns conducted through Voyager Axis are designed to comply with the Telephone Consumer Protection Act (TCPA) and applicable carrier guidelines.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist in operating our platforms (e.g., Twilio for SMS, SendGrid for email, Calendly for scheduling, payment processors). These providers are bound by confidentiality obligations.
• Business Partners: Where you have explicitly authorized data sharing with connected tools and integrations.
• Legal Requirements: When required by law, subpoena, or other legal process, or to protect the rights and safety of Cre8ive AI, our clients, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business, subject to confidentiality obligations.

5. Data Retention

We retain your personal information for as long as necessary to provide our Services and comply with our legal obligations. When data is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain legal exceptions.
• Opt-Out of Marketing: Unsubscribe from marketing emails at any time using the unsubscribe link, or from SMS by replying STOP.
• Do Not Sell: We do not sell personal information. California residents may exercise additional rights under the CCPA by contacting us.

To exercise any of these rights, contact us at [email protected] or write to us at 8648 Toscana Lane, Las Vegas, NV 89117.

7. Security

We implement industry-standard security measures including encryption, access controls, and secure data transmission protocols to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

8. Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date at the top of this page and, where appropriate, by providing additional notice. Your continued use of our Services after changes are posted constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

These Terms and Conditions ("Terms") govern your access to and use of the websites, platforms, and services operated by Cre8ive AI, LLC ("Cre8ive AI," "we," "us," or "our"), including but not limited to cre8iveai.com and the Voyager Axis™ platform at voyageraxis.com (collectively, the "Services"). Please read these Terms carefully before using our Services.

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.

1. Services

Cre8ive AI provides AI-powered marketing technology, CRM platforms, and automation tools for businesses and entrepreneurs. Our flagship product, Voyager Axis™, is a comprehensive CRM solution designed for travel club agents and vacation marketing professionals. Use of specific platforms is governed by any applicable platform-specific agreements, including the Voyager Axis End User License Agreement (EULA).

2. Eligibility

You must be at least 18 years of age and have the legal capacity to enter into a binding agreement to use our Services. By accessing our Services, you represent and warrant that you meet these requirements and that all information you provide is accurate and complete.

3. Account Registration

Certain features of our Services require account registration. You agree to: (a) provide accurate and complete information during registration; (b) maintain the security of your account credentials; (c) promptly notify us of unauthorized use of your account; and (d) accept responsibility for all activity that occurs under your account.

4. Acceptable Use

You agree to use our Services only for lawful purposes and in compliance with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and any applicable state consumer protection laws. You agree not to:

• Use our Services to send unsolicited, non-consensual communications
• Violate any applicable law, regulation, or third-party rights
• Transmit harmful, offensive, deceptive, or illegal content
• Attempt to gain unauthorized access to our systems or another user's account
• Interfere with or disrupt the integrity or performance of our Services
• Use our Services for any purpose that violates our Acceptable Use Policy

5. SMS / Text Messaging

Use of Cre8ive AI and Voyager Axis SMS features is subject to carrier guidelines, TCPA requirements, and our SMS Policy. You are solely responsible for ensuring that all recipients of SMS messages sent through our platforms have provided express prior written consent as required by applicable law. Cre8ive AI does not accept liability for non-compliant use of SMS features by platform users.

6. Intellectual Property

All content, features, and functionality of our Services — including but not limited to software, text, graphics, logos, and the Voyager Axis™ platform — are owned by Cre8ive AI, LLC and protected by United States and international intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written consent.

7. Payment and Billing

Certain Services are offered on a subscription or fee basis. By subscribing, you authorize us to charge the applicable fees to your payment method. Fees are non-refundable except as required by law or as specified in a separate agreement. We reserve the right to modify pricing with reasonable notice.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CRE8IVE AI, LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

9. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Indemnification

You agree to defend, indemnify, and hold harmless Cre8ive AI, LLC and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.

11. Termination

We reserve the right to suspend or terminate your access to the Services at our discretion, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. Upon termination, your right to use the Services will immediately cease.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Nevada, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved through binding arbitration in Clark County, Nevada, except where prohibited by law.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the "Last Updated" date. Your continued use of the Services following any changes constitutes acceptance of the revised Terms.

14. Contact

This SMS Messaging Policy ("SMS Policy") governs all text message (SMS/MMS) communications sent by Cre8ive AI, LLC and its platform Voyager Axis™ to consumers and business contacts who have provided their express consent to receive such messages.

1. Consent to Receive SMS Messages

Cre8ive AI, LLC and authorized agents using the Voyager Axis™ platform will only send SMS/MMS messages to individuals who have provided express prior written consent. Consent is obtained through:

• Web-based opt-in forms that contain clear disclosure language
• Verbal consent documented in accordance with TCPA requirements
• Written consent via physical or electronic forms

All opt-in forms include the following (or substantially similar) disclosure language:

2. Types of Messages Sent

Messages sent through Cre8ive AI and Voyager Axis platforms may include:

• Marketing and promotional content about travel club opportunities and vacation packages
• Appointment reminders and scheduling confirmations
• Follow-up messages related to inquiries or sign-ups
• Informational updates about products and services
• Transactional notifications related to account activity

3. Message Frequency

Message frequency varies based on campaign type and individual opt-in settings. Typical campaigns may send between 1–6 messages per month per contact. You will be notified of the expected frequency at the time of opt-in.

4. Message and Data Rates

Standard message and data rates may apply depending on your wireless carrier and plan. Cre8ive AI is not responsible for charges assessed by your carrier.

5. How to Opt Out

You may opt out of receiving SMS messages at any time by:

• Replying STOP to any text message you receive from us
• Emailing your opt-out request to [email protected] with your phone number
• Calling us at (917) 971-5506

Upon receiving your opt-out request, you will receive one final confirmation message and then no further marketing messages will be sent to that number. Note: You may continue to receive transactional or legally required messages.

6. How to Get Help

For help with SMS messaging, reply HELP to any message, or contact us at:

7. TCPA Compliance

All SMS campaigns conducted by Cre8ive AI, LLC and through the Voyager Axis™ platform are designed to comply with the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, and the FCC regulations thereunder, as well as applicable carrier guidelines and the Mobile Marketing Association (MMA) best practices.

8. Supported Carriers

SMS messaging is supported on all major US carriers. Carrier support is not guaranteed and may vary. We are not liable for undelivered messages due to carrier routing issues.

9. Privacy

Your phone number and messaging data are handled in accordance with our Privacy Policy. We do not sell phone numbers or messaging data to third parties.